Unfortunately, we are experiencing a growing number of unhoused residents in our communities, and public libraries are playing a vital role in serving the homeless population. Libraries are welcoming safe havens that are inclusive and equitable. Many homeless patrons rely on the library space and services on a daily basis. From using the facilities, restrooms, and spaces to finding information and resources. Some libraries can connect patrons to social services such as healthcare, housing assistance, and mental health support. Other great resources that libraries offer are access to technology, internet, educational programs, and job searching assistance. Unhoused patrons have access to all the library resources when it comes to books, materials, library programs, and study rooms. With all this also comes obstacles that library staff needs to learn how to navigate. Balancing resources and funding is a big challenge that libraries can face when it comes to the homeless community. With budget cuts libraries lose many resources that can potentially affect the way we serve the homeless community. Other unique challenges that comes with serving the homeless community are policies to handling difficult situations. Libraries should have clear policies and train their staff on how to handle situations such as substance abuse, sexual conduct, crime, and vandalism. At the end of the day librarians and library staff serve everyone in the community and build partnerships with patrons and organizations to improve services for all.
Works cited:
Shibboleth authentication request. (n.d.). https://www-sciencedirect-com.palomar.idm.oclc.org/science/article/pii/S0740818819301665
No comments:
Post a Comment